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REFLIGHT

Ultra

Mishandled baggage costs hub airports, airlines, and ground handlers more than 2 billion dollars globally every year. Resolving the operational issues caused by mishandled bags is very complex, time consuming and expensive. UltraTRAK’s reflighting capability helps automate the process, making it simpler, quicker and cheaper to administer.

 

Available as either a standalone product or an extension of UltraTRAK, UltraREFLIGHT improves efficiency and saves money by reducing the number of steps needed to reflight a bag. The system improves efficiency in Problem Bag areas and speeds up repatriation of a mishandled bag with its passenger. Customers' own studies have shown that process time can be reduced by more than 90%, providing quick and cost effective resolution at times of irregular operations and mass disruptions where thousands of bags need reflighting.

 

UltraREFLIGHT provides:

  • Instant baggage status – through analysis of DCS and WorldTracer messages.

  • Instant reflighting options – through its detailed understanding of flight schedules.

  • Instant system updates – through transmission of standard IATA messages to reconciliation, reservation and handling systems.

  • Instant passenger updates – through Ultra’s interface to WorldTracer.

 

UltraREFLIGHT is a must for all airports with a large transfer flight operation who wish to demonstrate resilience of their baggage operations in order to become a hub of choice for airlines and passengers alike.

"It's very easy to quantify the difference using UltraREFLIGHT has made to our staff and our customers. Simply, more of our customers get their bags significantly faster than before and our staff can now reflight in excess of 800 bags per shift. During the last airport disruption in August, we had several thousand bags that missed their original flights and our reflight team was able to reflight all bags within two days!"

 

American Airlines Ramp Manager, London Heathrow Airport

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